Ask for a check

• for the correct operation of your hydrometer
• for malfunctioned, damaged or stopped hydrometers
• in case more than one fixed fee is charged to your account (€8.00 for water meter Φ15).

The cost of the inspection (€21,08 final price) will be paid in advance by the customer.

For cases of increased consumption

• If your increased consumption is during the summer period, it may be justified.
• We do not check for leaks. Contact a private plumber as the investigation and repair is solely your responsibility

Indicatively, possible cases of high consumption for investigation and treatment – repair by a private plumber are indicated:

1. Visible or invisible leakage
2. Existence of a third supply – apart from the cold and hot supply- that may have been installed during the construction of the building (in order to use a shared laundry or to install a shared tank on the roof).
3. Check connections of washing machines and dishwashers, water heaters, solar panels, etc.
4. Check for the existence of a second flow-spiral after the hydrometer

Our Company can contact you at the email address or phone number you have stated.

If you request a water meter check, it is a prerequisite that you are responsible for the water collection (the water bill is issued in your name) and that your water meter only supplies your property {One (1) supply}.

Attach

1. Recent E9 if you are a property owner or a lease if you are a tenant.
2. Copy of ID
3. A photo of the Hydrometer