43 04 286 00 00 2

In the event that you wish to replace your hydrometer due to (a) any damage (confused, installed upside down, stopped, damaged due to frost, cloudy, dirty, does not measure correctly, wear or theft, intervention by an unauthorized person) or (b) an increase in your consumption, you can request it through the Check / Hydrometer Replacement request on the MyEyathPortal. After logging in with your taxisnet passwords, you will then need to confirm your water intake from the Connections -> Pending menu, select the connection and submit a confirmation request. Once the connection is confirmed, it will appear in your confirmed connections and you will then be able to select and submit the Operation Check / Replacement / Transfer of Hydrometer request from the Requests menu.

Following your application and the agreement of the service that will perform the autopsy, your hydrometer will be replaced.
In the event that the expense is borne by the customer, it is paid in advance or collected together with the next water consumption bill, as the case may be.
For more information, you can consult the applicable water abstraction regulation (https://www.eyath.gr/wp-content/uploads/2019/02/kanonismos-ydrolipsias.pdf, Page 17 Article 5, paragraph 5.1 Replacement of water meters, cases 5.1.1, 5.1.2, 5.1.3, 5.1.4, 5.1.5).
Information on replacement costs can be found at the link https://portal.eyath.gr/#/guest-help?option=replacement

You can find your water meter in the special water meter area in your building, using the water meter number printed on your bill.

To read the water meter, open the lid and check for the reading inside the black and red frame. The black frame shows the number of m3 consumed and the red one the number of litres consumed. For example the photograph above shows a water meter with a reading of 60 m3 and 360 lt.

In order to submit your meter readings, click here.

Consumption is calculated every 4 months by deducting the previous meter reading from the latest one.