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If your water meter is damaged or stolen you can apply for a replacement using the replacement meter application form. You will need to pay an amount towards the replacement meter. It will depend on the diameter of the meter being replaced. You can learn about this over the phone or at points of service. That amount will be added to the next bill.

To apply for a water meter replacement, the water bill must be issued in your name.

The supporting documents needed are:

  1. Recent E9 if you own the property or a lease if you are a tenant.
  2. Copy of ID
  3. Hydrometer photo

The cost of replacing the water meter amounts to € 160,65 and it will be charge to the next bill..

Our Company can contact you at the email address or phone number you have stated.

If you are the actual user of the water intake but the bill is issued in another name, you can request to transfer it to your name through MyEyathPortal.
For more information and supporting documents for the transfer request, click here

    Replacement Meter Application Form

    To request a water meter replacement, the water intake must be in your name I am the actual user and the water intake is in my name * I declare that I am the actual user and the water intake is in my name. If you are the actual user of the water intake but the bill is issued in another name, you can request to transfer it to your name through MyEyathPortal.
    For more information and supporting documents for the transfer request, click here.

    We would like to inform you that your email will be used to send your bill electronically.

    You can find your water meter in the special water meter area in your building, using the water meter number printed on your bill.

    To read the water meter, open the lid and check for the reading inside the black and red frame. The black frame shows the number of m3 consumed and the red one the number of litres consumed. For example the photograph above shows a water meter with a reading of 60 m3 and 360 lt.

    In order to submit your meter readings, click here.

    Consumption is calculated every 4 months by deducting the previous meter reading from the latest one.

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