Information Set / UpdateI want to set / update my information

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Click here to read what “updated water intake” means and why it’s important to update our information.

You are now given the option to update your contact details and other information through MyEyathPortal. To find out about the benefits of MyEyathPortal click here.

Water Intake TransferOwner / Tenant

A prerequisite for a transfer is that there are no debts. In case of outstanding debt, it should be paid on the day of the transfer or be settled.

Find out about the documents required by clicking here for individuals / freelancers or here for legal entities.

You can now submit your request online through MyEyathPortal. Find out about the benefits of MyEyathPortal by clicking here.

Water Intake Reconnection

A prerequisite for a transfer is that there are no debts. In case of outstanding debt, it should be paid on the day of the transfer or be settled.

Find out about the documents required or submit your request online by clicking here.

How to get your guarantee back

If at the time of signing the Water Intake contract you had paid a Guarantee, for its return, it is necessary to submit a copy of your bank account that includes the following data:

The IBAN and Bank name
The Beneficiary of the account, who has to be the owner or the co-beneficiary of the water intake.

Submit the copy when submitting the cancelation request to the employee who will serve you in the store.
or
alternatively submit the supporting documents for your warranty return by clicking here.

See below the application that you can submit online for the refund of the guarantee.

ATTENTION

Make sure that the billpayer is the actual user. Otherwise the accumulated debts are payable by the owners of the properties.

Moreover, under the EYATH S.A. Water Intake Regulation, if ownership of a property is transferred, the new owner must pay any previous debts for water bills for the property connected to the network, if the water supply to it has been turned off.

Water Intake Termination

A prerequisite for the water intake termination is that there are no debts.

Click here to get information about the water intake termination.

You can now submit your request online through MyEyathPortal. Find out about the benefits of MyEyathPortal by clicking here.

Initial Connection or Line Break – Second Hydrometer

Find out about the supporting documents required here (or submit your request electronically by clicking here).